breaking the status quo of current business models and work functions.
Technology creates upheaval and new opportunities, overseas markets are cheaper and are catching up fast with Australia’s traditional goods and services production. In addition, the not-for-profits in aged care,
disability and the VET sectors have to adapt to people centred funding models which drive the purchasing power to the customer, just like any for profit business.
These shifts are multi-dimensional. They require new business models. They require new skills. They require a new workplace culture. They require new mindsets and they require change agility.
Let’s demonstrate using the below graph: A people focused Tribe, consisting of self-organising teams who manage their area of work with a lot of flexibility and freedom and internal support for each other, needs to become more customer focused and innovative in service delivery. Their shift is from the far left of the graph to the far right of the graph. If they also need to become more responsive to the market they have a diagonal shift. The larger the shift the more mindset and change agility is required.
How do you go about it?
- Identify where you are now by assessing your business model and workplace culture. How do you do business? What are the culture characteristics? What focus do you have?
- Identify the broken status quo that is the current market shifts impacting on your organisation now. Try to foresee what will happen in the next 5 to 10 years.
- Based on findings from 1 and 2, identify where your organisation needs to get to. What are the shifts? What focus is required?
- Plot point 1 and 3 on the graph, so you get a visual of the shifts that need to happen.
Understanding this is the first step in knowing what needs to change.
This and other topics are discussed and demonstrated at the upcoming interactive workshops for SMEs and the Aged Care sector.