During the 1990s regional TV began to broadcast multiple channels; ABC began 24 hours transmission; evening shows were moved to a later timeslot and there is more advertising. Events such as the FIFA World Cup, Commonwealth Games, Wimbledon or the Tour the France capture people’s heart and time, but are mostly bad news for productivity. The ABC reported an estimated productivity loss of $1.68billion in the USA during the first two weeks of the World Cup.
Portable devices such as mobile phones and tablets did not exist in the 90s. They make us accessible 24/7 and their buzz helps us stay in touch throughout the night.
Combined, these changes lead to less sleep than ever. Sleep deprivation studies proof that less than 5 hours continuous sleep per night over consecutive nights significantly decreases a person’s performance. How are your staff faring on entertainment?
My children’s break from 1993 to 98 was marked by a technology change. Beforehand we used typewriters. Afterwards we used the World Wide Web and Microsoft 95. These changed how we worked or so we thought. What I have noticed during my various office jobs is that we have three types of basic productivity skills in the (office) workplace: Great typing skills and good understanding of computer and software functionalities. Combined they are a powerful productivity booster. Basic and advanced skills of ‘tools of trades’ are needed in every industry. What my experience tells me is that regardless of the job, people can only be as productive as their acquired skills of their tools of trade. How well do your staff know their tools of trade? What is your standard?
During the 1990s we moved into the knowledge economy where people produce the outputs rather than machines. This change requires a different way of doing things.
In June I met Jack, the owner of an Insurance company who impressed me with his approach to business. His company has a productivity loss of zero percent measured with the Cultural Transformation Tools. He has transformed his workplace using a business model and values that fully motivate and engage his 30 staff. He has undertaken personal development to become a full spectrum leader who taps into people’s motivation for self-management instead of managing them. Hence, he has very little energy loss triggered by people. The outcome is that Jack’s business is only one of four in his industry within the healthy productivity measure of 10%. In comparison the insurance industry average wastes globally 25% on productive output.
On average workplace culture can sap up to 30% of productivity just because of the way things are done around here. How much energy do you have to invest ensuring your business/team is working productively? Are you ready to change that?
Tip 1: Measure your productivity loss in your organisation and use the results to reduce the waste.
Tip 2: Take a fatigue risk assessment at work including work schedules, overtime, shift swaps, nightshift and commuting times, and correlate this to performance of employees.
Tip 3: Have a candid conversation with your staff about sleep deprivation and its impact on their performance, the perceptions among colleagues and the workplace in general.
Tip 4: Investigate if your staff know their current tools of trade and their full functionality.
Tip 5: Do a quick cost/benefit analysis into training opportunities. My friend Catherine from ABC Computer Training can help with MS Office.
Tip 6: Turn a big TV event into a morale booster and help employees and customers connect more through the event. This Forbes article shows how.
Is everything working productively in your business? Taking assessments and having difficult conversations is not everyone’s forte. It is ours. Contact Claudia Perry-Beltrame on mobile 0439 457 240 or by email for more information.